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Zip-Lines Ireland

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083 816 1360

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ZIPLINE & SLACKLINE KITS FOR YOUR HOME & BUSINESS

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GDPR

GDPR POLICY

 

INTRODUCTION:

 

This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of customers and Zip-Lines Ireland. Furthermore, the way we process, store and protect user data and information will also be detailed within this policy.

 

THE WEBSITE (www.ziplines.ie)

 

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all EU national laws and requirements for user privacy.

 

USE OF COOKIES

WHAT ARE COOKIES?

 

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

 

WHAT DO WE USE COOKIES FOR?

 

We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.

We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of the features.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics or other Analytics software which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

 

PERSONAL INFORMATION

 

Whilst using our website, or services, you may be required to provide personal information (name, address, email, account details, etc.). We will use this information to administer our website, orders, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the Data Protection Act 1998. Further, by providing telephone, fax and email details, you consent to Zip-Lines Ireland contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us.

 

INFORMATION COLLECTION AND USE

 

HOW DO WE COLLECT INFORMATION?

 

Zip-Lines Ireland collects information in two possible ways:

1. When you directly give it to us (“Directly Provided Data”)

When you sign up for our site, purchase our products or communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes or completing registration or order forms. All this information requires a direct action by you at that time in order for us to receive it.

2. When you give us permission to obtain from other accounts (“User Authorised Data”).

Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.

 

How long do we keep your data for?

Zip-Lines Ireland will retain your personal information. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.

When required, or if it is necessary to meet requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain your corporate brand guidelines, logos and related files for a limited period of time as required, even if it is no longer needed to provide the Services to you.

 

REGISTRATION FORMS

 

Zip-Lines Ireland will not sell or rent your personally identifiable information, gathered as a result of filling out the site registration form or dealing directly with us, to anyone.

 

Choosing how we use your data

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all the following:

 

You can verify the details you have submitted to Zip-Lines Ireland by contacting us. Our security procedures mean that we may request proof of identity before we reveal information.

 

You can also contact us by the same method to change, correct, or delete your personal information controlled by Zip-Lines Ireland regarding your profile at any time. Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.

 

You are also free to close your account through email contact. If you do so, your account will be deactivated. However, we may retain archived copies of your information as required by law or for legitimate business purposes.

 

You can always feel free to update us on your details at any point by contacting us.

 

You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us, unless you activate a new account. You will automatically be added to our mailing list again.

 

You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us.

 

Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time.

 

Contact:

Jade Goodfellowinfo@ziplines.ie |  083 816 1360 |  www.ziplines.ie